McDonald’s is one of the largest and most recognizable fast-food chains worldwide. While its burgers, fries, and milkshakes have earned it a loyal following, the nature of fast food means that it is no stranger to complaints. While some complaints are legitimate, others can be downright hilarious. Here are some of the funniest McDonald’s customer complaints ever.
1. “Why Isn’t the McFlurry Blending?”
One customer, perhaps a little too enthusiastic about their McFlurry, was left puzzled when they found that the ice cream wasn’t blending as expected. In a written complaint, they asked, “Why isn’t the McFlurry blending? I thought the spoon was supposed to mix it for me.” The customer was clearly unaware that the spoon is an integrated part of the McFlurry cup, designed to stir the ice cream while eating. It’s possible they might have been expecting a fully automated system to do the mixing for them. Who can blame them for their optimism?
2. “The Burger is Too Round!”
It seems McDonald’s perfectionist customer complaints sometimes verge on the absurd. One customer wrote a complaint about the shape of their burger. They stated, “The burger was too round. I like my burgers to have a more irregular shape.” The idea that a fast-food burger could be deemed too circular is baffling, but it just goes to show that no level of precision is too much when you’re a fast-food aficionado.
3. “The Ice Cream Machine is Always Broken!”
A classic complaint that has become a running joke online is the notorious McDonald’s ice cream machine. In fact, the phrase “The ice cream machine is broken” has become so iconic that it’s almost a meme in itself. Complaints of this nature have filled many a customer feedback box, with one person writing, “I went to McDonald’s to get an ice cream, but your machine was broken again. It’s always broken! What’s going on?” While it’s an ongoing issue for many, the humorous nature of these complaints is undeniable, as they have sparked countless memes, parody songs, and even conspiracy theories about the infamous machine’s longevity.
4. “I Found a Nail in My Fries!”
A complaint that seems both odd and a little alarming came from a customer who found a nail in their order of fries. But here’s the funny part: when they pointed out the issue, they wrote, “I don’t mind, but I just thought it might be an interesting garnish.” There’s a fine line between humor and shock here, but this complaint certainly took a light-hearted approach to an otherwise concerning discovery. It seems that some customers can find the humor even in the most bizarre of situations.
5. “You Didn’t Give Me Enough Ketchup!”
One complaint that made waves on social media involved a disgruntled customer claiming they were not given enough ketchup for their fries. The complaint went something like this: “I ordered my fries, but the amount of ketchup you gave me was absolutely insufficient. I paid good money for those fries, and you only gave me one packet of ketchup. This is unacceptable!” While many might think of ketchup as a mere condiment, this customer clearly thought it was the key to their fries’ ultimate enjoyment. The over-the-top frustration over this minor detail added an extra layer of humor to the complaint.
6. “The Fries are Too Salty!”
Another complaint, this one related to the iconic McDonald’s fries, involved a customer who took issue with the level of salt on their fries. They wrote, “The fries are too salty. I had to throw them away. You should offer an unsalted option for people who don’t like salt.” The request for a no-salt fries option is, in itself, not absurd. But the dramatic response of throwing away an entire portion of fries because they had a little too much salt speaks to the funny extremes some customers are willing to go when things don’t go exactly as planned.
7. “My Big Mac Was Too Big!”
One customer wrote to McDonald’s to express their dissatisfaction with their Big Mac. The complaint went: “I ordered a Big Mac, and it was way too big for my mouth. I couldn’t finish it. I should’ve been warned about how big it was. Next time, please make the Big Mac smaller.” One has to wonder if this customer was genuinely overwhelmed by the size of the Big Mac or if they just had a unique sense of humor. Either way, this complaint definitely falls under the category of “first world problems” in the most hilarious way possible.
8. “The Drive-Thru Took Too Long!”
A drive-thru customer in a rush to get their meal took to the McDonald’s feedback section with this comical complaint: “I went through the drive-thru and had to wait for five whole minutes to get my order. This is outrageous! I expect faster service at all times!” While waiting for five minutes in a drive-thru doesn’t seem like an excessive wait, the dramatic phrasing of the complaint makes it particularly amusing. We’ve all been there, waiting impatiently for our fast food fix, but this customer took it to the next level.
9. “My Happy Meal Didn’t Make Me Happy!”
McDonald’s Happy Meals are marketed as a fun, joyful experience for kids (and adults who refuse to grow up), but one disappointed customer wrote in saying, “I ordered a Happy Meal for my child, but they were not happy. They were actually very upset because the toy was broken. Please make sure you check the toys next time before sending them out. My child’s happiness depends on it.” It seems that McDonald’s was placed under a lot of pressure to ensure perfect happiness for every child, and one broken toy was enough to set off this particular complaint.
10. “Your Burger Was Too Cold!”
A cold burger might be expected on rare occasions, but one person’s complaint was exceptionally specific: “I ordered a burger, and it was too cold to eat, but when I picked it up, the temperature was the same all over. There were no hot and cold spots.” This complaint probably stems from the sheer disappointment of receiving an improperly heated meal, but the detailed observation about how uniformly cold the burger was adds a layer of humor. Was this person studying the thermodynamics of the burger? Their attention to detail is almost impressive.
11. “Why Are There No Eggs in the Egg McMuffin?”
One disgruntled customer wrote to McDonald’s: “I ordered an Egg McMuffin, but when I opened it, there was no egg in it! What’s going on? I thought that’s what the ‘egg’ in ‘Egg McMuffin’ referred to.” As one of the most iconic breakfast items in the fast-food world, the Egg McMuffin is certainly expected to contain an egg. However, this particular complaint raises the possibility that the customer misunderstood the breakfast item entirely, leading to an overly dramatic (yet hilarious) response.
12. “The Lettuce Was Too Green!”
One complaint that made it to McDonald’s headquarters involved a customer who took issue with the color of the lettuce in their sandwich. “The lettuce in my sandwich was too green. It didn’t look fresh. I want lettuce that’s a bit less green.” It’s hard to imagine what kind of lettuce would be considered “less green” without some sort of mystical intervention. Nevertheless, the specificity of the complaint makes it one of the most unusual ones on this list.
Conclusion
From issues with burger shapes to broken ice cream machines, McDonald’s customers have had their fair share of quirky complaints. While some are legitimate and others are simply absurd, these funny complaints show just how deeply people care about their fast-food experiences. In the end, it’s important to remember that everyone has their preferences, and sometimes the most unusual complaints can lead to the best laughs.