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Designing prompts for product-led growth strategies

Product-led growth (PLG) strategies focus on leveraging the product itself to drive user acquisition, engagement, and retention. To design effective prompts for a PLG strategy, you’ll want to ensure they are optimized for user activation and provide value immediately. Below are some key prompts that can help drive success in a product-led growth strategy:

1. Onboarding Prompts

Purpose: Guide users to get started with the product quickly and understand its core features.

  • “Welcome to [Product Name]! Let’s set up your account in a few easy steps.”

  • “Take a quick tour to see how [Feature Name] can help you achieve [desired outcome].”

  • “Your account is ready! Want to try out our top feature first?”

2. Feature Discovery Prompts

Purpose: Highlight the product’s features that users may not be aware of but could add value.

  • “Did you know you can [Feature X]? Give it a try now!”

  • “Unlock more value by trying [Feature Y]—it’s free with your plan!”

  • “Explore advanced tools in [Feature Z] to boost your productivity.”

3. Engagement and Retention Prompts

Purpose: Keep users engaged by encouraging them to use the product more regularly.

  • “You haven’t used [Feature X] in a while. Here’s how it can make your experience even better.”

  • “We’ve noticed you’ve been making progress! Keep going and unlock more features.”

  • “Welcome back! See what’s new in [Product Name] since your last visit.”

4. Social Proof and Urgency Prompts

Purpose: Create a sense of urgency or provide social proof to drive immediate action.

  • “Join over 1,000 companies already benefiting from [Feature X]!”

  • “Only a few spots left for our premium plan. Upgrade now and unlock exclusive features.”

  • “[User Name] has completed this task in 30 minutes. Can you beat their time?”

5. Incentive-Based Prompts

Purpose: Encourage specific actions by offering incentives or rewards.

  • “Complete your first [action] and get a [discount or free feature].”

  • “Upgrade now to unlock unlimited access to [Feature Name] for the next 30 days!”

  • “Invite friends to join and earn free credits toward your next plan upgrade.”

6. Personalized Prompts

Purpose: Use data to tailor prompts to individual users based on their behavior or preferences.

  • “We noticed you love [Feature X]. Have you tried [Feature Y] to enhance your experience?”

  • “You’re almost there! Complete [action] to unlock your personalized dashboard.”

  • “Based on your usage, we think you’d love [Feature Z]. Try it now!”

7. Feedback and Improvement Prompts

Purpose: Collect feedback on user experience and understand how the product can improve.

  • “We’d love to hear your thoughts. How can we make [Feature X] better for you?”

  • “What’s the one thing we could improve to make your experience even better?”

  • “Your opinion matters! Help us make [Product Name] work even harder for you.”

8. Upgrade or Cross-Sell Prompts

Purpose: Promote higher-tier features or complementary products that users might need.

  • “Unlock more storage and premium features with our Pro plan.”

  • “Looking for advanced analytics? Try [add-on product] for free today!”

  • “Upgrade now to get exclusive access to [Feature X] and accelerate your growth.”

9. Churn Prevention Prompts

Purpose: Reduce churn by reminding users of the value they’ve received from the product and offering solutions to their problems.

  • “We noticed you’ve been inactive. Here’s how we can help you get back on track.”

  • “It looks like you’re not using [Feature X] as much. Need help getting started?”

  • “We’d hate to see you go! Is there anything we can do to improve your experience?”

10. Referral Program Prompts

Purpose: Encourage users to refer friends, colleagues, or other businesses.

  • “Love [Product Name]? Share it with your friends and get a reward!”

  • “Invite 3 friends, and you’ll get a free month of [Product Feature].”

  • “Help us spread the word—refer a friend and get a [reward]!”


Key Principles When Designing PLG Prompts:

  • Contextual Relevance: Make sure prompts are timely and relevant to the user’s current stage in their journey.

  • Value Proposition: Focus on the value the user will gain by following the prompt.

  • Clarity: Be clear and concise to avoid overwhelming the user with too much information.

  • Actionable: Ensure prompts encourage users to take immediate and clear actions.

  • Personalization: Use user data to personalize prompts and create a tailored experience.

By designing these types of prompts strategically, businesses can guide users through their journey, increase engagement, and ultimately drive product-led growth.

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