To convert customer feedback into tags, you can break down the feedback into key themes, keywords, or phrases that represent the customer’s thoughts, experiences, or sentiments. Here’s an example process of converting customer feedback into tags:
Example Customer Feedback:
“I love the user-friendly interface of the app, but it crashes too often when I try to make a payment. It would be great if you could fix the payment feature.”
Converted Tags:
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User-friendly
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Interface
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App crash
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Payment issues
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Payment feature
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Bug fix
You can follow this approach for any customer feedback you receive, identifying the core aspects that stand out. If you have a specific piece of feedback you’d like converted into tags, feel free to share!
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